Effective Date: January 15, 2025
Welcome to Baapji.com (“Website”), operated by CosmoHub (“we,” “us,” “our”). Protecting your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and share your personal information and your rights in compliance with the General Data Protection Regulation (GDPR) and applicable laws.
1. Data Collection
We collect the following categories of personal data:
a. Information You Provide:
- Account Information: Name, email address, phone number, and password when you create an account.
- Order Details: Billing and shipping address, payment details, and order history.
- Communication: Feedback, inquiries, or responses via email or forms.
b. Automatically Collected Information:
- Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and referral URLs.
- Cookies: Information collected through cookies and similar technologies to enhance website functionality.
c. Third-Party Data:
- Data from payment processors or social media accounts linked to your profile.
2. Purpose of Data Usage
We use your personal data for the following purposes:
- Order Fulfillment: Processing, delivering, and tracking orders.
- Customer Support: Responding to your inquiries and resolving issues.
- Marketing and Personalization: Sending promotional emails, offers, and updates based on your preferences.
- Website Optimization: Improving functionality, performance, and user experience.
- Legal Compliance: Fulfilling legal obligations and preventing fraud.
3. Data Sharing
We do not sell or rent your personal data. However, we may share your data with:
a. Service Providers:
- Payment processors, delivery services, and IT service providers to facilitate our services.
b. Legal Obligations:
- Authorities or regulators when required by law or to protect our legal rights.
c. Business Transfers:
- In case of mergers, acquisitions, or sales of assets, your data may be transferred to the new entity.
4. Data Storage and Retention
- Storage Locations: Data is securely stored on servers located in compliant jurisdictions.
- Retention Period: We retain your data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
5. Data Security
We implement robust measures to safeguard your personal data:
- Encryption: Securing sensitive data during transmission (e.g., SSL/TLS).
- Access Controls: Restricting access to personal data to authorized personnel only.
- Regular Audits: Conducting security assessments and updates to mitigate risks.
6. Your Rights
As a user, you have the following rights under the GDPR:
a. Right to Access:
- Request a copy of your personal data held by us.
b. Right to Rectification:
- Request correction of inaccurate or incomplete data.
c. Right to Erasure:
- Request deletion of your personal data, subject to legal retention requirements.
d. Right to Restriction:
- Restrict processing of your data under certain circumstances.
e. Right to Data Portability:
- Receive your data in a structured, commonly used format.
f. Right to Object:
- Object to data processing for direct marketing or legitimate interest purposes.
g. Right to Withdraw Consent:
- Withdraw your consent for data processing at any time.
h. Right to Lodge a Complaint:
- File a complaint with your local data protection authority if you believe your rights are violated.
7. Exercising Your Rights
To exercise your rights or inquire about your data, contact us at:
Email: akarshpandey@icloud.com
Address: Samastipur, Bihar, India
We will respond to your request within 30 days, as required by GDPR.
8. Cookies Policy
Our website uses cookies to:
- Enhance user experience.
- Analyze site traffic and usage trends.
- Deliver personalized content and advertisements.
You can manage or disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
10. Policy Updates
We may update this Privacy Policy periodically. Significant changes will be communicated via email or a notice on our website. Please review the policy regularly.
Thank you for trusting CosmoHub with your personal data. Your privacy is our priority.